 Rank: Junior Member Groups: Registered
Joined: 2/5/2008(UTC)
Posts: 10
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"I sumitted an order on 1/28/08. When I check the status on your website, it says my order is ""pending"". What does that mean? It hasn't been shipped yet? Or it hasn't arrived yet (?) which I already know.
Lyle"
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 Rank: Administration Groups: Administrators
Joined: 2/10/2002(UTC)
Posts: 501
Was thanked: 8 time(s) in 8 post(s)
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I do not show an order in our system. Please contact us directly (off of the forum) by e-mail or phone so that we can sort out any issues.
Rick
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Rank: Junior Member Groups: Registered
Joined: 2/5/2008(UTC)
Posts: 10
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"Thank you, Rick. Perhaps it is my poor eye-sight, but I don't see an email address of phone number on your websight. The ""contact us"" launches my work email utility which I can't use for communicating non-corporate business.
I won't give my customer ID, but the order number is 24210.
If you would post a phone number I will call you tomorrow.
Many thanks,
Lyle"
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Rank: Administration Groups: Administrators
Joined: 2/10/2002(UTC)
Posts: 501
Was thanked: 8 time(s) in 8 post(s)
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Hi Lyle,
Actually, our phone number is posted on the About Us page, but that is not a problem. We had sent an e-mail previously, and will try to touch base again tomorrow.
Rick
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